While there is growing momentum in automation efforts by organisations across Asia Pacific (APAC), the report reveals significant disparity of robotic process automation (RPA) adoption within Asia Pacific’s financial services industry.
While Australia leads the way with 78 percent of organisations currently using RPA solutions and technologies, India is second with 49 percent, followed by Hong Kong (47 percent), Malaysia (44 percent) and Singapore (28 percent).
With only 34 percent in Singapore and 50 percent in Malaysia of respondents indicating familiarity with RPA, there is potential for better comprehension and perception around this technology.
This is in comparison to 85 percent in Australia, 82 percent in Hong Kong and 75 percent in India.
Robert Dewar, Vice President, Financial Services, APAC, Blue Prism, said that while RPA adoption across global industries grew at tremendous speed, this report revealed the disparity of RPA adoption within the APAC financial services industry, indicating a long roadmap before the region reaches RPA and Intelligent Automation maturity.
“Presently, the use of RPA adoption remains largely a tool to improve efficiency and cut costs, rather than a catalyst to accelerate digital transformation. As markets look to scale up enterprise RPA and Intelligent Automation deployments, our aim is to empower companies to fulfil their vision for strategic business automation and achieve faster, better organisational outcomes,” Robert Said.